The redemption proceedure is classically Filipino - you have to take the unfaded, original credit card transaction slips in person, with your card to one of the four ticketing offices in the Philipppines where the CX staff will manually match the slips to the card! No doubt they will photocopy everything for their records.
I guess it would be too hard for HSBC to look up the transaction history on their system!
Not a bad promo I guess -- but economy class only.