FlyerTalk Forums - View Single Post - A friendly reminder - Diamond Suite upgrades expire tomorrow -
Old Feb 28, 2011 | 5:46 pm
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baliktad
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Originally Posted by Explore
Nowhere in the T&C does it say the suite upgrade has to be applied to a "qualifying" rate, just a paid rate. Accordingly, since Hyatt CS will attach Diamond status information to PL bookings ahead of the stay, can we assume they will also attach a confirmed suite upgrade certificate?
The terms are part of the overall Hyatt Gold Passport T&C's, under the section "Platinum and Diamond Membership":

8. Diamond members will be issued four (4) suite upgrade awards, in their account, annually, defined as March 1st of the current year through the last day of February of the following year, Awards can be tracked through "My Promotional Awards" on goldpassport.com. Suite awards must be redeemed by the last day of February of current year, and may be applied to future reservations. In the event a Suite award is redeemed for stay dates beyond expiration date and reservation is cancelled after last day of February, the Suite award will be forfeited. A complimentary suite upgrade is valid on paid nights, for a maximum of 7 consecutive nights, at participating Hyatt hotels where suite accommodations are available. Suite upgrade awards must be redeemed at time of reservation. Member must call 800.400.2261 or their nearest worldwide reservation center to redeem upgrade award. Upgrade awards are not available at Hyatt Regency Kyoto, Hyatt Regency Paris-Madeleine, Park Hyatt Sydney and Park Hyatt Beaver Creek Resort, Hyatt Place, Hyatt Summerfield Suites or Hyatt Vacation Club Resorts. Guest must pay an eligible rate. For purposes of this award, a suite provides for one-bedroom accommodations. Suite upgrade award is not valid toward Specialty, Premier, Presidential or Diplomatic Suites. Award is not transferable, negotiable or redeemable for cash or other substitutions. Credit will not be issued for unused upgrade awards. Guest is responsible for all charges exclusive of awards. There are limited numbers of suites available at each property.
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