Thank you for a quick reply and thanks for the welcome. I was calling the Lithuanian helpdesk as I am normally redirected there for all related question. I wonder if my call will be dealt by the Finnish helpdesk though? Or they dont really care which country you are calling from? Any idea what is the price for that kind of call? Its written "Costs for call from landline network 8.21 cents/call + 2,00 cents/min from mobile network 8,21 cents/call + 22,90 cents/min. " but I am not sure what currency this is in, euros I assume?