Originally Posted by
channa
Remember CO is the master of spin.
Originally Posted by
channa
Remember who we're dealing with here...
Originally Posted by
channa
Nobody said consistency was required when you're playing the rules to your advantage.
Made your p
int yet? How many times does it take?
Fantastic community spirit you're showing
Originally Posted by
flg8rmatt
Sorry to keep bringing this back, especially since I seem to be the only person interested in this, but I found the CO copy of my receipt a bit funny when compared with the screenshot of my reservation from CO.com that I posted over the weekend.
The way it's been implemented is certainly confusing, but the reasoning behind it is good. These are mainly flights that were operated by ERJ-145s in the past, which are a pretty awful experience and certainly not "elite friendly". The aircraft that are replacing them on these flights, typically CRJ-700s and E-170s are a far more comfortable experience. CO has been very quick to find a way to get these onto routes where more capacity was needed but a 737 couldn't be justified - big improvement all around.
I can understand them branding them as "United Express" - in the "new United" sense - it is odd that they also talk about it being operated by United Airlines, Inc which would seem to be very confusing to pax!