Hi Guys,
I really want to discuss the Pros and Cons of EL-AL in terms in Economy Class. I have flown EL-AL for over 15 years now and 35 times and only 3 times in Business and First. So I have some questions for you...
1) Compared to other airlines, do you believe the seats are better or worse on EL-AL ?
- First - Worse (better or same as most business class seats)
- Business - Worse
- Economy - Same
2) Do you find that the crew can be alot more grumpy in Economy Class rather that Business or First Class on EL-AL ?
I definitely see them friendlier in F/C, but I wouldn't call them grumpier in Y. There's a certain level of service to be expected in Y (as opposed to F/C,) but it's definitely fine, and IMO, on par if not better than service on BA's WT.
3) Even though EL-AL have apparantly re-vamped there Economy Class, do you think they could do more ?
I'd like to see AVOD across the board in Y. Do they have winged headrests on the 737s? If not, I'd like to see that added. Other than that, they're fine (though my experience is more with 744 and 772).
4) Do you think EL-AL could risk adding at least 2 inches of leg space in Economy ?
Anytime any airline adds more legroom, seat width... or spends money, it's a "risk." IMO, it'd be worth it. Too many Americans refuse to fly LY, and stick to CO, DL, US, or flying via Canada, UK, and Europe, because they believe LY packs seats in like sardines. By adding a couple of inches, I think it'd go a long way to bring back many American customers (as well as other markets).
5) Do you think the tickets for Economy are fairly priced ?
Depends on the season. High season, no. Low season, sometimes very, other times, not so much.
6) Do you believe that they are keeping to their comitment since 1996 'to perform above and beyond' quality ?
I think we saw them really try that, and recently, somewhat taper off.
7) Do you think the service in Economy was better in the past with EL-AL ? e.g. 1990;s, 1980's, 1970's. If you can, note an experience with them.
Don't know