Westin O'Hare report...
Just got back from a cash/points stay at the Westin O'Hare... Big difference compared to last years stay. Front desk staff was friendly and recognized me as an SPG Gold. I didn't get a room upgrade, but I was assigned a room at the end of the hall on the 11th floor.
The rooms have been renovated. The bathroom, Heavenly bed, lamps and furniture are new. Walls have been painted/re-papered and *most* of the old carpeting has been replaced. The room I had was very quiet, almost sound-proof.
The "Benchmark" restaurant was another story... Although it has a nice atmosphere, the prices are sky high and the food is average. Also, the waiter that served us was unattentive and somewhat rude.
So, we walked over to the the Marriott Suites restaurant (Carlucci's) across the street. The prices were lower, the service was better, but most of all... the food was excellent. I highly recommend it!
On a scale of 1-10, (including the restaurant), I give this stay a 7.