Would you have been equally as happy if Glenda had put you in a king room away from the elevator but not a suite, presuming that your good night of sleep would have happened then too? Just wondering... As you know, suites aren't guaranteed & supposedly it's the sleep that's the most important component.

FWIW - I think room type (ie, king, double) is one of those things you get $$ from Marriott if it's guaranteed in your reservation/your Marriott # is included & they don't give you the room reserved. If you're still at the property you might want to collect on the $$, although if Glenda took care of you you might want to take a pass.

Also, if the NYC property was more than 1-night stay I would have told them to switch me to a king the next night if it was showing availability.

FWIW - in future, when at the front desk, point blank say to them I prefer a room AWAY from the elevator. Also check your profile w/ Marriott to make sure it says away from elevator.

Cheers.