My account - April 2010
The other accounts - around September/October 2010
All of the accounts have managed to win something since the game started (but legitimately i.e without use of hacks etc)
No surveys in the past months. Only thing I can think of was a new member bonus promotion I signed up to that was on priority club insider?
My mum just phoned the service centre and was told they can't access her account because its undergoing a "random audit"
I have written a letter of complaint and emailed it to the Service Centre explaining everything and have offered to provide proof of identity if required as this would be very easy to give to show that it's not just 7 accounts for me.