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Old Feb 22, 2011 | 4:30 pm
  #18  
lsed
 
Join Date: Sep 2010
Programs: AZ FA+, A3 G, AB G | IHG RA, HGP D, FPC P, Accor P, BW D, HH D, Eleva, GHA P, 1862 Voyager
Posts: 1,852
I feel a little more sympathetic for the OP. I personally have a weak gastrointestinal system so I am a little more fastidious when food hygiene is concerned.
If the problem happened once then that is understandable, but it happened twice in a short time span so the lapse in service is quite inexcusable.

While I don't think this issue warrants any sort of compensation, the situation should have been handled better.

I know I'm not comparing apples with apples here, but I once had a meal request overlooked by the crew on an SQ Y flight. When I mentioned it to them, not only was the stewardess very apologetic, the chief stewardess came over to speak to me to see if everything was ok. And throughout the flight, the crew were very attentive with whatever needs I had, down to the small things like making sure my drink was topped up, etc.

So at least the crew made up for the mistake, and I left the plane feeling it was still a great flight.
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