FlyerTalk Forums - View Single Post - Continental.com Master Thread [Report Ideas & Problems Here]
Old Feb 22, 2011 | 1:58 pm
  #1339  
paule123
All eyes on you!
15 Years on Site
 
Join Date: Dec 2008
Location: CLE
Programs: UA Silver
Posts: 1,285
Bizarre site behavior upgrading/waitlisting to F for a flight in March. Flight: CLE-IAH-SAN/SAN-IAH-CLE. Used the "Upgrade using miles" option to upgrade the outbound segments. System showed that CLE-IAH was Waitlist Only and IAH-SAN was available for upgrade. When I pushed the button to confirm my 15,000 mile purchase, I got an error message "please try later or contact the electronic support desk". When I went back in to check the reservation, I see CLE-IAH waitlisted. IAH-SAN cleared. Ok, good. Weird thing is the system displays the waitlisted portion as a "5th" flight, and there's a 5th tab in the Seat Selector for this 5th flight. If I try and go back to choose Upgrade options, it gets even weirder, repeating CLE-IAH IAH-CLE over and over dozens of times. I took screenshots but I guess this thread prevents image attachments?

The itinerary email confirmation I received after the 15,000 mile purchase appears correct with the correct classes of service.
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