Originally Posted by
bbbacres
The on phone rep just told me that Platinum members are limited to TWO award ticket changes per year that are free. After that you pay the standard $150.00 change fee. I know I'm not the best reader, but I read my award literature carefully, and also looked on the web site. I didn't see any limitation. Did I just miss it? Have you seen this limitation? Do I have a gripe?
B
Was it necessary to start a new thread with a title that touts false information, especially when your surprise finding could have been confirmed/invalidated by a simple check of the website and/or call to another agent?