Originally Posted by
Raffles
If you do a seach on the FT Amex board, you will find plenty of comment about the shortcomings of Quintessentially.
There was a very telling piece in the London Evening Standard a year ago. A reporter rang 10 top restuarants asking for a Friday night table at short notice. All refused. The reporter then called back saying she was the PA of a banker who had just got a £1 million bonus and wanted to treat his wife to a special night out. 9 of the 10 restaurants mysteriously found that they did suddenly have a table available.
Raffles, I repeat, this thread is not regarding Quintessentially services to its members. It relates to the complimentary service offered to BA passenegrs when flying F (who are not members) - available 14 days prior or following the F flight or in person at the Concorde Room desk.
The Evening Standard example you refer to , confirms high demand restaurants prefer giving their tables to high spending customers, whether it be bankers who have their PA call and disclose their bosses stats or people who will pay extra for membership to private conseige services like Quintessentially, hoping it will make them appear to be VIP/high spenders to those restaurants etc.
So my question still stands - anyone with any experiences please share