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Old Feb 21, 2011 | 5:39 pm
  #9  
Mrtnw
 
Join Date: May 2009
Posts: 768
Originally Posted by Mrtnw
Just got off the phone with CX. Nothing they can do. The MPC even called Reservations for me to see if they can change, but because of AA-stock they can`t. They asked me to call AA and ask them to put the request in the system. Let`s give it a try...
And AA won't do anything for me...
AA: Those seats are taken sir
Me: Does that mean that they are occupied or that you can't access them
AA: It means that someone sits there already

Anyway to check this? The other 5 CX flights I will take all have plenty of seats to select and this one would be completely booked, not even a change of seat possible. Did AA Customer Service just mess with me?

Oh, and my CX DM card was seen by AA representative as a Special Card, I thought the oneworld equivalent was Emerald, not Special.
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