Flight/Origin-Destination: AC8323 YYC-YVR
Date: 12 February, 2011
Cabin: Y
Status: E

Pre departure
Was check in quick and efficient? Connecting from PHX
Did you use priority security (if eligible) and if so, was it quick and efficient? yes, yes
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Had hot lunch at food court, did not use MLL.
Was priority boarding offered (if applicable to your status) and efficient? Yes. As usual at YYC, pax just swamp the gate when boarding announcement is first made.
If there was a delay, did the gate agent provide timely updates? N/A

Onboard - Y cabin:
Were the crew professional & well groomed? Jazz flight, yes, yes
If there was a delay, were you provided with timely updates? N/A
Was the IFE activated on the ground? Yes.
Approximately how long after take off did it take for the first meal service/Onboard cafe to begin? not available, drinks only
How was the quality of the meal/Onboard cafe? Not available on Jazz.
Did the cabin crew offer water regularly throughout the flight? 2 drink service only

Post departure
If you have checked baggage, did it arrive within reasonable period of time? No. Luggage dispensed to a different belt as originally announced.

Overall experience/any other comments
Map function did not work (as expected). I like the seat pitch in CRJ705 which is actually a CRJ900.