Originally Posted by
IslandSkies
Not sure why the agent stated that. As a 1K, why were you speaking with Manila? Anyways, if you had reached me on the phone you would have gotten a refund of the tax difference, assuming you are a 1K who gets the $150 reroute fee waived. If you are 1P or lower, the fee isn't waived so you'd pay $150 minus the tax difference.
There used to be a saying in this forum about keep calling back until you get a CSR agent who will take care of your problem (or provide the answer you want to hear ;-)).
From now on, we will have to keep calling back until we get
IslandSkies on the phone instead ;-).
Thank you so much for all your contributions to the FT forum.