I was wondering if others have seen something I experienced about a month back. I was booking three sets of flights (couldn't get CO.com to make it one multicity trip ), and had been researching all three. Two went up price wise before I could commit to the dates, so I decided to go for FareLock.

So during the final stage you select FareLock instead of paying the full amount, CO page nicely says it's going to be EUR 9 (I'm Europe based after all), input the CC details, and a nice Verified by VISA page comes up. Mind boggling is that that page says it's for the full amount instead of just the FareLock fee !

I did a little test, I did not go through on the Verified by VISA part of one itinerary and did on the other. Both were FareLock'd, and for both I had EUR 9 deducted on my CC bill. I bought both several days later (fares had gone up on one, well over EUR 18, so a win for me).

Has anybody else seen this or something similar ?

My hypothesis is that the purchasing logic hasn't been updated for FareLock if you get those external verifying schemes... I have mailed the OPSC about this, but apart from a delayed receipt acknowledgement nothing so far...