Flight/Origin-Destination: 87 / YYZ-PVG
Date: 17-2-2011
Cabin: J
Status: United 1K / Star Alliance Gold

Pre departure
Was check in quick and efficient? Yes
Did you use priority security (if eligible) and if so, was it quick and efficient? N/A at LGA
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Yes, at YYZ. Food is great to have and the gherkins are delicious! But I'm getting tired of the pasta. I love the showers at these lounges. I really wish United offered lounges as nice as these. Great job AC!

Was priority boarding offered (if applicable to your status) and efficient? Yes. Actually, we were told to board too early. I was the first on board and accidentally interrupted the flight crew's pre-flight pep talk. I had to hold back passengers behind me until they were finished. So a little miscommunication between the gate agents and the crew, but I found it amusing.
If there was a delay, did the gate agent provide timely updates? N/A

Onboard - J cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? N/A
Was the IFE activated on the ground? Yes
Was a pre-departure beverage offered on the ground? Yes
Did crew offer to hang your jacket? Yes
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? Yes. Meal orders were taken in the air IIRC.
Did crew offer a hot towel prior to the meal service? Yes
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected) 1 hour
How was the quality of all the meals? Great
Did the cabin crew continiously top up the beverage of your choice throughout the flight? I had to ask, but yes.

Post departure
If you have checked baggage, did it arrive within reasonable period of time? N/A

Overall experience/any other comments
Having flown this route before, it was nice to see some familiar faces in the flight crew. IMO Air Canada is improving on its quality and customer service. I really enjoyed this flight and the crew was very friendly. I am very grateful to have Air Canada as part of the Star Alliance. Air Canada is the reason why I have yet to fly United's business product even though I'm a United 1K elite.
I look forward to my return flight home. Thank you Air Canada!