FlyerTalk Forums - View Single Post - Internet Down for the Whole Stay at a Hilton Garden Inn
Old Feb 18, 2011 | 3:27 pm
  #3  
ChinaShrek
All eyes on you!
15 Years on Site
 
Join Date: Nov 2006
Location: Norway, Maine
Programs: United Silver and HH Diamond
Posts: 1,536
This issue should have been addressed while you were at the hotel. I would have asked for a reduction in room rate upon check-out or some points if the bill was going to be paid by my company. Trying to address the problem after check-out is, in my opinion, a bad idea. Now that it is after check-out, however, you could call or email the manager of the hotel and request some form of compensation. I have found that managers may ignore your call or will tell you that you should have complained when you were at the hotel. Good luck.
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