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Thread: First goes out with empty seat, multiple people on upgrade list.
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Old Feb 18, 2011, 10:54 am
  #34  
emma dog
 
Join Date: Mar 2006
Location: Hotlanta.
Programs: I've gone underground!
Posts: 4,608
Originally Posted by newgrad071
Well after learning my my hypothesis was correct, I submitted a complaint to AA customer service who basically verified what was said here. I should have been upgraded and they were forwarding incident to appropriate people at ORD.

However no compensation . Not thrilled.

Thanks to the FTers who actually looked the flight up!
I think I'd respond with:

Thank you for validating the information for me. I feel that I am due compensation of (5k?) miles for the inconvenience of your agents in ORD not following upgrade rules and my inconvenience.

Thanks so much!
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