Flight/Origin-Destination: AC739 YZ-SFO
Date: 2011-02-15
Cabin: Y
Status: Elite

Pre departure
Was check in quick and efficient? OLCI
Did you use priority security (if eligible) and if so, was it quick and efficient? Yes, it worked well
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Yes, the usual fare. a little variety now and then would be nice
Was priority boarding offered (if applicable to your status) and efficient? n/a, was last on the plane due to a miscommunicated gate change
If there was a delay, did the gate agent provide timely updates? n/a

Onboard - Y cabin:
Were the crew professional & well groomed? Yes & Yes
If there was a delay, were you provided with timely updates? n/a
Was the IFE activated on the ground? Yes
Approximately how long after take off did it take for the first meal service/Onboard cafe to begin? n/a - went to sleep
How was the quality of the meal/Onboard cafe? n/a
Did the cabin crew offer water regularly throughout the flight? yes

Post departure
If you have checked baggage, did it arrive within reasonable period of time? n/a

Overall experience/any other comments