FlyerTalk Forums - View Single Post - iAD gate agent wont tell me if my 15 year old boarded....
Old Feb 17, 2011 | 11:40 am
  #14  
coachron1
 
Join Date: Feb 2006
Programs: UA 1K
Posts: 58
Originally Posted by sfogate
Sorry but we aren't allowed to give out any information unless your child is traveling as an unaccompanied minor and your name is in the record as the parent picking up the child. It's for the safety of the traveler.
Originally Posted by fastair
Sorry ZRS,
Glad you understand the reasoning why. This exact example is what I use when people ask the same question. Abusive spouses and custody. It sucks, but those are the rules. On the other side, I have watched many an agent break the rule, I would not be one of them though.
If the passenger wasn't on board, wouldn't you page him at some point, thus giving away the secret? Wouldn't the person asking the question be able to tell if seat xxx was occupied as soon as he got on the airplane, if he had a boarding pass also?
coachron1 is offline