And in a related development, WalMart is introducing its premium line of pork rinds.
Really DL? You're going up against SQ, TG, MH? Has anyone from Atlanta visited the Silver Kris lounge in SIN? How about the Golden Lounge at KLIA? Granted the legacy WorldClub in NRT is the lone jewel in DL's crown, but I don't think anyone would compare it to anything that an Asian carrier offers.
How does DL step-up its in-flight service from "American Casual" to "Understated and Sophisticated"? Hiring more local cabin staff has to be in the offing; customers want to know more about the wine than "We've got a red one, and oh, we've got a white one too."
You gotta love DL's marketing guys; they believe their own press - this is going to be one long climb.
Last edited by Sabai; Feb 17, 2011 at 10:56 am