Thanks for the explanation! I have had bad luck out of SFO, but I'll cross my fingers anyway. And I will definitely have my friend follow up if the UG doesn't clear. You are quite correct about applying the SWU only to the international segment...I didn't think of that. (Of course, I did think that 2 hours was enough for the conncection...)
Cheers,
David
Originally Posted by
SEA1K4EVR
Well the SWU was actually used on flight 239 LAX-SFO, not on 900 since you didn't fly 900. By rights the agent was correct to put you on the UG list for the flight to LHR...hopefully you will clear as you have paid for that upgrade with that SWU. If you don't get upgraded.. your friend will need to call and see if there's anything they will do.. they may let her swap the used SWU for a CR1 (I've had that offered to me before). What you should have done is just applied the SWU to 900 alone and went UDU for LAX-SFO. Then it would have been no problem for her to get the SWU back if your upgrade didn't clear.
Keep your fingers crossed for the upgrade! Unfortunately 930 is totally sold out in business tonight... maybe there will be some no shows.