Originally Posted by
Kona Flyer
Analogy -- if you had booked an ocean-front suite for your honeymoon, or your 10th anniversary gift to your spouse, and when you arrived at your hotel you learned that your suite was arbitrarily given to someone else, but the good news is there is one guest room available for you across the streeet facing away from the ocean, overlooking the strip mall, which is under construction. There are no other hotels on the ocean.
Not exactly the same. I think this is a more fair analogy:
Booked ocean-front suite at St. Regis but hotel is overbooked so you are either offered a non-ocean front room at St. Regis or an ocean-front suite 2.5 miles down the beach at the Le Meridian.
Delta offered you a comparable product with another airline and also offered you compensation for your trouble. Sorry you don't see it as fair but they went above and beyond what they were "required" to do.