FlyerTalk Forums - View Single Post - Consolidated "Restaurant Pet Peeves" thread
Old Feb 15, 2011 | 9:48 pm
  #191  
kipper
A FlyerTalk Posting Legend
20 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Jun 2004
Location: Either at the shooting range or anywhere good beer can be found...
Posts: 52,790
Originally Posted by Fredd
I missed the opportunity. When arriving at the medical clinic for my colonoscopy last year, I told the receptionist that the sign directing me to the "rear entrance" was amusing. She said she'd heard that previously but still had the grace to smile.
Cute. Yes, at least she still smiled about it.
Originally Posted by Springs1
Are you really serious that you don't know it's ALWAYS YOUR SERVER'S FAULT even if another server brings out the food, because your server could bring the condiments out ahead of time or if it's your server, they have a written order HOPEFULLY written down that they can compare the order to *BEFORE* leaving the kitchen.
I'm not talking just about condiments, but things like tomatoes on sandwiches, all sorts of mistakes that yes, are caused by the kitchen. I don't know about you, but I'd really rather prefer that my server NOT go digging through my sandwich to check to make sure that the KITCHEN STAFF did not place tomatoes on the sandwich when assembling it. I'd really rather prefer that the server enter it into the computer, and/or tell the kitchen staff, but I DON'T want them pawing through my sandwich to be sure the kitchen staff prepared it correctly. Also, I don't want the server cutting into my steak to determine if it's cooked how I ordered it. I wouldn't think the server cooked my steak, I would think the kitchen handled that. So, how is it still the server's fault that my medium-rare steak was cooked to medium-well? Or, is the server just suppposed to cut into my steak to be sure the kitchen didn't overcook it?
Originally Posted by Springs1
When they bring out your food, they LEFT the kitchen without the ranch, like DUH, so if it's your server, even more their fault than if it's another server. If it's another server, it's still your server's fault as well as this other server's fault(if it's another server, unless the ticket is wrong of course, because that other server won't know if the ticket is wrong, will they?). The reasons why: Your server could have brought the condiments out ahead of time earning their own tip since that other server isn't getting part of the tip. If it's another server, they most likely didn't compare the ticket to the food. Thirdly, your server may have put in the order wrong, so if another server ran the food, you couldn't fault this other server in that case.
Again, it's not just leaving the ranch in the kitchen. It's all sorts of things, like no tomatoes, no almonds, no onions, whatever. There are some restaurants that work on a "team" or "partner" system--they assign two servers to each section, and while each one is responsible for certain tables, the other is supposed to follow up if the first server is busy. So, in those cases, while they don't split tips, it is expected that they still provide decent service to those other tables in their section. Therefore, yes, I expect them to check the ticket.
Originally Posted by Springs1
My point is, you can NEVER fault the kitchen staff, EVER, because they DO NOT LEAVE THE KITCHEN TO BRING YOU YOUR FOOD!! LIKE DUHHH!!! Think with some COMMON SENSE PLEASE!!

Are you that dumb, for real? I am not trying to be mean here, but even at your own house, if you leave a side of ranch in the kitchen and you go eat your food in another room, how can you blame anyone else, think about it?
So, the kitchen staff is NEVER at fault?!? Really? Must be great to have a job with no responsibility. Thanks for calling me dumb! I really needed to be insulted today. If you weren't trying to be mean, I'd hate to see what you must say when you are trying to be mean.
Originally Posted by Springs1
I want my server to ask me for permission first. I may switch up and have MANY of times, so has my husband. I don't want someone ordering for me. If my drink is low, don't bring me more, ASK ME if it's OK with ME to bring me more. If you don't want to be asked, may I suggest you tell your server that you would like refills automatically without being asked throughout your service. That way, you won't be asked each time.

No customer should have to tell their server don't order for them.
Why don't you just suggest to me how to properly conduct myself when dining out, since apparently, I've just been doing everything wrong! I've been blaming the kitchen for things that seem to be obviously their mistake, I'm expecting my server to provide refills of soft drinks or water without being asked, I mean, next you'll be telling me that expecting to have food prepared without nuts is a pipe dream.
Originally Posted by Springs1
Do you realize how many times YOUR OWN server has DUH mistakes that you can see without touching anything that they bring to the table or another server as well when the order was put in correctly, but this other server just serve-n-ran that they didn't compare the ticket to the food?


MANY, MANY, MANY of times.

If your server can see nuts on the food and still serve it to you anyway, how can you fault the kitchen staff, huh? Especially, in a lot of restaurants, the servers make desserts or they make the side salads, NOT the kitchen staff. Even if they don't make the food at all, if you can clearly see it without touching or moving any food items when they took your order, it's their fault for CHOOSING to serve it to you obviously wrong.

I don't have much advice about this honestly, except you can lie that you are having some tests done in a few days that you can't eat nuts or you are allergic. I don't know any other way to make them get it right. I have never lied like that, but maybe I should consider it since my food comes out a lot with obvious, DUH mistakes.
I am deathly allergic to nuts. Often, you can't see them until you start eating, or until I start mixing the dressing into the salad. Or, they're covered by ice cream/whipped cream/topping on a dessert, and I don't notice it until "crunch" I eat one. Again, I guess the kitchen staff is completely without blame in any orders ever being incorrect? There are restaurants where the kitchen is responsible for preparing desserts or salads, and there are hot dishes out there that use almonds or other nuts as toppings. I guess there, the servers cook and prepare the hot dishes and the kitchen staff just stands there, completely free of any and all blame for any mistakes?
kipper is offline