You have to understand, most servers are LAZY in today's restaurants. Servers don't actually have a "REGISTER", just the computer to put orders in. They bring them a change bank of like $20 on them and they get change throughout the day from the bar and/or manager. Most don't want to get change, especially coins.

It's all about saving steps and entitlement. If the servers would just do their FULL JOB, this wouldn't be an issue.

My husband and I don't normally hardly ever pay with cash, so it's not an issue with us. Honestly, I don't care if I would be owed ONE penny, I want my penny and decide the tip accordingly. I want MY MONEY to decide the tip with. It's just the principle of it. I don't care about the penny, it's just a way of letting ME decide as it is SUPPOSED to be that the customer gets to decide the tip, NOT the server tipping themselves part of the money.

Ever since once we paid with (2) $20 gift certificates(this was in 2004), which the bill was $34.69, only received a $5 bill back, when we were truly owed $5.31, we stiffed the waiter for stealing and if we ever pay with cash or gift certificates again, we will make sure we get every penny to see if we have another thief on our hands to decide what the tip will be or not. Luckily, we don't pay with cash or gift certificates normally, nor since then, so we haven't had that issue since. It's not the 31 cents I wanted, it was that he STOLE and TIPPED himself, that was the issue. The issue was that he didn't let US decide what the tip will be.