Originally Posted by
Microwave
and I'd never be the wiser if my seat in F was inadvertently given to someone else. Bad form to "un-upgrade" anyone, IMO.
So you're saying that, having made a mistake, they should not give the upgrade to the EXP who actually deserves it because the poor schmuck will never know why he didn't get the upgrade? I'm sure it happens, but that's not the way I'd want a business run.
Cheers.