Originally Posted by
elvisahmed
I think most of my experience has been not great (but I guess its the norm in NA) so I try to make my interaction with the the staff as little as possible. Most recent example was my trip from YYZ to YVR. I precisely packed and weighed two bags (on a digital scale) so they were under 50 Lbs. Somehow I could check in online had to do it manually and when I put my bag on the AC scale it showed the weight on one bag at 58 lbs I was taken aback as I had check it on two scales (one digital one at home and one old school at the gym in the building I live in) so I said I will repack and moved aside. Opened the bag and I decided to giver it another try on the empty machine next to me and behold it showed the weight exact 50 lbs. What an easy way to swindle money!! I bet half of the people there paid because there machine was conveniently off by 8 lbs and the gov supports this monster by our tax payers money! tsk tsk.
Originally Posted by
I'llMissCP
My last trans-con flight YYT-YYZ-YYC was less than superb. Stuck in row 31 of A320. .... for leg room, un-cooperative pax in front who wished to recline, un-cooperative SD who sided with OP. Let's just say this new AC customer focus is very limited.
Originally Posted by
airbus320
Originally Posted by
elvisahmed
Sure thats what I should due try and argue with the people who can make my trip miserable at the press of a button. I have learned to live with the service I get from AC
and as mentioned try to minimize my interaction with them as much as possible.
Originally Posted by
roll-x
When would you ever have any contact with operations or maintenance to make such a statement?
you you you and you.....go find another thread to complain or make another one. this one is to highlight the better side of employees. Like any organizations there are a**h***s, i***ts, j**ks etc........ but there are also good employees whom are trying to make a difference and this is to commend their efforts.
Here made a complaint site for you folks......
http://www.flyertalk.com/forum/air-c...l#post15865233
also a seat's ability to recline is another passenger's right... you have any issue with seat reclines talk to the seat designer not the passenger or FA. afterall the passenger is just utilizing one of the features offered by the aircraft. perhaps the passenger is a j**k for being less courteous but you are also a j**k for making a big fuss out of a small matter.... few hours later you'd all be parting ways. So get it grip! geez.......
Originally Posted by
yyznomad
Gee, you make it sound like this is out of the ordinary and something unexpected. What are you trying to say?
yes for me it is extordinary cause like many above have said.... there's are less cooperative and arrogrant staff out there....