Originally Posted by
JumboD
Did you confirm that the EXP was using an VIP/miles for their upgrade? If they were using EXP comp upgrades, then they should have been behind you from the get go.
This is not correct. Since these come from different inventories ('C' and 'R', if this was a three-class flight, as implied), it depends upon whether both are available. If both inventories are available the EXP will, in general, have priority. As it should be.
Cheers.