FlyerTalk Forums - View Single Post - Gold downgraded after eVip clears because EXP showed up!
Old Feb 14, 2011 | 6:11 pm
  #11  
romeoguy
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Join Date: Aug 2008
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Originally Posted by JumboD
Did you confirm that the EXP was using an VIP/miles for their upgrade? If they were using EXP comp upgrades, then they should have been behind you from the get go. With SWUs expiring soon, I am going to assume this EXP had one or two left they had to burn.

Also, since it was the GA's fault, they should have used an unsold F seat to accommodate that pax if any remained. Was F full?

I am of the opinion that confirmed means confirmed means confirmed, especially when using an upgrade instrument other than e500/EXP comps. I'd probably have asked for the next flight with J (forget C inventory at this point) and if that wasn't till the next morning, they were free to offload your checked luggage if you had any and put you on that.
A FA thought there was an open seat in F, but wasn't sure. I didn't check.

Looking back, I should have been more assertive about my confirmed upgrade. However, I was too embarrased and disappointed to really put up a fight. I also think the GA's rushed approach made it seem like a foregone conclusion. Even when I pointed it out to her that my exit row seat was taken, she just shrugged her shoulders and left.

As a side note, the FAs truly felt bad for me. Both the C-class FAs boozed me up for free and gave me the hot-cookie-n-milk treatment. I was very appreciative. They were the superstars.
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