Originally Posted by
I'llMissCP
My last trans-con flight YYT-YYZ-YYC was less than superb. Stuck in row 31 of A320. .... for leg room, un-cooperative pax in front who wished to recline, un-cooperative SD who sided with OP. Let's just say this new AC customer focus is very limited.
http://www.theglobeandmail.com/life/...rticle1842287/
I am not advocating this device but it shows how annoyed people can get.