Originally Posted by
5.9LITRE
One person said maybe it's b/c my credit card has just my middle initial and maybe b/c Amex Travel puts a company phone number in the wrong field instead of mine but others say only first, middle, last name, gender, and birthdate matter.
Well just as a comparison, my credit card has a shortened version of my forename and my ID has long version plus middle initial. I've never had a problem except when I had to transfer from United to US at SFO and United cancelled my first outbound flight twice in a row after I checked in and I was unable to check-in for my connection at SFO without going to the counter. I figured my record was a mess though and that's why.