<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by PlaneSpotter:
Perhaps the amount they offer depends on how much you usually charge to the card.</font>
I think it's the opposite. The agent I was speaking to said that he saw on his screen that I'd been a card member for a long time and got lots of points from my use of the card. He didn't say so, but I guess he could also see that I always pay in full just before the due date and that I had the Delta and Hilton cards as well. He must have come to the conclusion that I would just use one of the other cards and that I wasn't really a very desirable customer anyway.