Originally Posted by
clubman
Didn't realise they still carried the forms on board.
I certainly wasn’t offered one on my recent LHR-HKG flight, but I just emailed Customer relations and all sorted.
Same here. On my last CPT-LHR flight I even asked for one but the CSD said she would simply make a note in the log and I could claim online. Been about 4 weeks now... Maybe I should drop YF a line.
What was the standard comp for broken IFE in F again?