You suggested, above, that you wouldn't post your questions regarding your confusion over the Points.com terms and conditions and website (one of your main reasons for disliking the company and choosing not to use them). This, despite the fact that the company didn't answer your questions when you contacted them. As Points.com is leaving you high and dry, and as you find FTers so helpful, why not post your points of confusion to see if we can help?

Other than having an account I don't (obtained for a promotional miles bonus, long ago), I have no affiliation Points.com, and the conversion ratios have no appeal to me. I'm simply defending their right to do business as well as debunking the baseless accusation of "fleecing".