Originally Posted by
mooper
Fair enough. You are suggesting people don't use the company because they have poor customer service / problem resolution. That's far different from suggesting that their exchange ratio amounts to fleecing/fraud/scam, as the title of this thread and the OP suggest. That's the assertion I'm challenging. I have no idea how their customer service is... I have no reason to use them.
yes good point. Mine is a complaint about something else.
But I will say this... companies that end up having poor service will also be the same types of companies that would have also had poor stuff for sale or poor sales ethics. And poor deal structures in place to entice would be customers.
Now, the customer should do their homework and all before biting, but yeah, this place is bad news. let my proven bad CS results be a beacon to those who would shop here...
and when shopping anywhere for anything, let similar reports like mine about service/experience be a way to inform people about not shopping there.