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Old Feb 12, 2011 | 3:03 pm
  #12  
orlandodlplat
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Originally Posted by exwannabe
In have no idea if you are joking or not.

You do realize that the employees in question are part of some airport support staff and not DL, right?

Is DL really supposed to play nanny with all this crowd? If so, the solution would be to just pull out of these minor outstations, they make little profit anyway.

OP, did they really draw your brother a picture of the gate? That is very funny.
I actually am not joking. If I were in charge at DL and I had front-facing employees who not only didn't understand company policy but also were demeaning toward passengers, I would DEFINITELY want to know about it.
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