FlyerTalk Forums - View Single Post - Best way to complain about bad experience?
Old Feb 9, 2011 | 9:58 pm
  #11  
vickh
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25 Years on Site
 
Join Date: Nov 2000
Posts: 1,184
Originally Posted by jamesteroh
For compensation, if it's a hampton you could try for the satisfaction guarantee and the room would be comped or you will most likely get either a set amount of $ or a certain % off yoru bill depending on the complaint.
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Similar problem@ a hamton. What is the diamond email address?

Emailing the assistant GM did not get a fair resolution/ reply so i'm looking elasewhere....
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