Just checked in. Agree, the rooms look a little worn down. Carpet stains, etc. That said, it seems to be one of the least obnoxious W's I have visited lately--which is very welcome. I have found most Ws are short on substance, this one seems to have decent customer service and fits the bill. Just moved over from the Westin San Diego next door which makes this place even better as the Westin next door has dark rooms, etc.