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Old Feb 9, 2011 | 12:32 pm
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Rambuster
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Join Date: Jun 2005
Location: Point Place, Wisconsin
Programs: LH HON, BA Gold, EK Gold
Posts: 14,508
If it's really fully flex you can claim the entire amount!
(was it really fully flexible?)

If so insist on the full amount or alternatively ask them to reinstate the booking and use the segment(s) later.
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