Originally Posted by
easyflyera2b
I left a valuable personal item on my flight from DEL to FRA on Saturday. More specifically, it was left in the seat pocket.
About five minutes after getting off the plane, I realised my mistake. But I was not allowed to go back on the plane for “security reasons”, which is understandable. Since then, I’ve contacted LH Lost & Found and explained exactly where the item was.
Now I’m not getting much back from them, simply an email to say they are searching. Given that it’s unlikely that another passenger has taken it - they would’ve had to reach across to the window seat, dip their hand in the pocket and take it, while others were watching – I’m assuming that the item has been found by the ground crew/cleaning team.
Anyone know what the process / timing is for getting such items back from LH? Or where I can find this info?
All advice welcome. Thanks.
Welcome to FT and sorry to hear about your lost personal item.
lufthansa.com is not terribly helpful about
what to do when you've lost personal items but they seem to treat items left on board a Lufthansa aircraft and at the airport in the same way.
This thread by someone who left a duty free purchase in an LH lounge in FRA might be of some help.
http://www.flyertalk.com/forum/miles...-response.html