Comp for cancelled flight?
Was on an IAD to ORD flight this week that had a mechanical cancellation due to a frozen water line. Didn't receive a notice for a compensation offer and haven't received an e-mail from UA.
Not the end of the world if I don't get anything but I had the impression from this thread that many of the comp offers came automatically. Should I contact UA?
(They upgauged the subsequent flight from a 319 to an international config 767, so that was nice as I had cleared upgrades from Y both ways.)
Fortunately my connection in ORD was delayed so I was able to catch the original flight, although a couple hours later than originally planned. My bag didn't make it, though, and was put on the later connection. That connection then cancelled and my bag arrived this morning.