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Old Feb 7, 2011 | 3:56 pm
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rebech34
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15 Years on Site
 
Join Date: Oct 2009
Location: Houston, TX
Programs: UA 1MM Premier Gold, DL Silver Medallion, HHonors Gold, Marriot Rewards Gold
Posts: 660
Processing a complaint - how long?

I sent a complaint to CO a month ago and received an e-mail shortly after that they have received it.

Should I call and ask or just wait?
What's the normal processing time?
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