Originally Posted by
SEA1K4EVR
The technical difficulty is unfortunate.. but what's shocking is that the OP refused to pay $6 to watch the super bowl! I surely would have..and then dealt with it later.
I don't think it's about $6.
Reading some comments I feel, that some believe, that OP is the one to blame. Why should passenger pay and then go to co.com and request the payment back? CO is the one who should make sure, that service that is promised is delivered (free DTV in this case).
Statements, that FAs cannot do much is just an excuse. They could make it free for everyone if no other options were available.