FlyerTalk Forums - View Single Post - Thanks CO; DirectTV preview runs out in F early in SuperBowl and no fix given
Old Feb 7, 2011, 10:37 am
  #23  
CO DCA
 
Join Date: Jun 2002
Location: Various tier levels of frequent flyer/hotel plans received for bellyaching about minor flaws in the service I received.
Posts: 610
Originally Posted by channa
It's probably calculated. With $4 to $6 charges, people either won't bother, or if this page continues to fail, they'll call their CC company, which will just eat it as a customer service gesture, since it'd cost them more than $6 to process the dispute.
Well if that's the case, it's a bad business decision on CO's part: high numbers of chargebacks result in an increase in processing fees from credit card processors.
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