Took my first trip on a Q300 for the year today only to find my fast bag tag on my rollerbag was torn - went to the lounge and asked for another where i was declined saying that two fastbag tags should have been sent out (never seen anything, ever).

I asked another lounge agent and was given one once they confirmed i was NZ*G

http://www.airnewzealand.co.nz/fast-bag Says i should be able to ask for one in the lounge o_O