Dorian -- "and what happened?"
I spent some time (quite a lot, actually) explaining the ff system, how many miles it takes to get comp tix, how long it takes to accumulate the miles, etc. Most folks who don't travel have some notion that you're showered with free tickets that you can use at any time for any flight, upgrades and the like. Fortunately, I called on the most reasonable minds, explained the situation, and got our personnel policy changed to clarify I could use the miles I accumulate. And now I keep my mouth shut so the topic doesn't come up again!