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Thread: Question: Cancelled Ticket w/AC
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Old Feb 5, 2011 | 11:50 pm
  #3  
sinalet
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Join Date: Jun 2009
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Originally Posted by Ranheim
New member, forgive me if I don't have all the acronyms right.
Welcome to FT!

Originally Posted by Ranheim
I've purchased an AC exec lowest (Z fare?) from YYZ-LAS-YYZ.

Since this is a "non-refundable" fare, if I end up cancelling my trip and I get credit with AC... I'm assuming the following:

1. Air Canada keeps that on record (for 1 year max) until I decide to fly again.
2. I have to pay a $75 change fee when I use that credit to book my next flight.

My questions:
-Can this credit be split up? i.e. used on 2 or 3 short-haul return flights or does it have to be used on one return flight? Similarly, can I split the credit up and use it to buy two return tickets for 2 pax on the same flight (if the value is less?)
No, it cannot be split up or used for additional passengers.

"Provided the original booking is cancelled prior to the original flight departure, the value of unused ticket can be applied within a one year period from date of issue of the original tickets to the value of a new ticket and may be subject to a change fee per direction, per passenger, plus applicable taxes and any additional fare difference, subject to availability and advance purchase requirements. The new outbound travel date must commence within a one year period from the original date of ticket issuance. If the fare for the new journey is lower, any residual amount will be forfeited."

Originally Posted by Ranheim
-If I have to use it all on one return trip and just for me only, can it be to any destination I choose, not necessarily LAS? Can it be used by a family member?
Yes, it can be for any destination you choose. No, a family member cannot use it as technically the ticket is non-transferable. (However, I've had success in "transferring" the credit to a family member in the past but YMMV.)

Originally Posted by Ranheim
-If I choose to use it for an overseas flight does only the value of the actual ticket get transferred? What if the flight "cost" is less, the "taxes and fees" are more, but the overall value of my new flight is still the same or less than the original price paid?
AFAIK, it's the all inclusive cost of the ticket that matters here, not just the base fare. Taxes and fees are all recalculated as necessary. So you always want to make sure the total cost of your new ticket is equal to or greater than the total cost of your original ticket.
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