FlyerTalk Forums - View Single Post - Is LGW Flight Connections any better since BAA got the boot?
Old Feb 5, 2011 | 4:47 pm
  #23  
Athlete95
15 Years on Site
 
Join Date: May 2010
Location: UK
Programs: BA Gold
Posts: 2,369
Originally Posted by sunrisegirl
The view that she's only there to close us down is the one expressed by some of the negative staff.

But a very close friend who's heavily involved with BA and attends Board level meetings, has told me entirely differently. And Silla is not the only new member of management at LGW.

It's worth noting that LGW has been breaking records for punctuality, customer service performance and the like. We're also getting a new check in area come the middle of the year. And lots of things are going on behind the scenes. I could be wrong but not sure why money is being invested in LGW if the BA operation is going to be closed down.
I would be so surprised if the BA operation at LGW would be shut down! The JER-LGW-JER route seems to be doing very very well at the moment- my Dad flies it nearly once a week in CE and says it is rammed full in ET and close to it in CE. If they did have to stop routes like this due to no slots being available at LHR it would be a big, big slump for the island.

There are also more and more routes being introduced at LGW like San Juan, Marrakech etc, and would BA do this if they thought there was a cloudy future at LGW? The staff really are excellent at LGW on all of my occasions bar one or two. From check in to boarding at LGW, it is always a painless experience!

A few questions SRG- when are BA going to upgrade LGW Terraces to LGW Galleries and where abouts is the new check in area meant to go? It should be good for BA- the last time I was there the Bag Drop queue was very very busy, but luckily my Silver card got me to an empty CE desk- a very handy perk when travelling on a cheapy Y domestic! Faster check in= a lot more lounge time
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