<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by TheAuditor:
Lai Lai used to be a Shangri-La and was not renewed several years ago and became a Sheraton. </font>
Lai-lai was a locally managed hotel named Shangri-la back in the late 70s, but it had nothing to with the Hong Kong based Shangri-la. It was converted to a Sheraton in late 80s, just as the real Shangri-la entered the Taipei market.
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Scotch:
Is it still so terrible?</font>
I don't think anyone ever said it was terrible. The original poster was complaining about not being informed of the 10% service charge by Travelocity. Hardly Lai-Lai Sheraton's fault, IMHO. All hotels in Taipei levys a 10% service charge on top of the room rates.